Customer Service and Exceeding Your Caregiver Expectations

Business: 716-810-9020

Cell: 716-465-6400

Referral Service For Pre-vetted Caregivers

Referral Service For Pre-vetted Caregivers

YourLife Referral Service is a referral source for independent in-home caregivers for seniors in Erie and Niagara counties. We are a referral service for companions, personal care assistants, home health aides, certified nursing assistants, licensed practical nurses and registered nurses. These caregivers operate as independent contractors relative to YourLife Referral Service; we are strictly a referral source. They are a great option for those who need some additional assistance but wish to retain their lifestyle in the comforts of their own home, and for those in facilities who need personalized attention.

Prior to making a referral, a YourLife Referral Service professional will meet with you and your family to discuss your caregiver preferences on matters such as professional credentials, smoking, and pets. We review the active caregivers in our database and endeavor to refer caregivers whose credentials and stated preferences are the best match with your request and stated preferences. Because you are always in control of your care, you can decide at any time whether to end your relationship with a referred caregiver and whether to request a referral of an alternate caregiver.

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The Family-Directed Care Model that we support puts you in control of your care. You design your own daily schedule and select the caregiver among our referrals that you believe could help you meet your needs. Under this model, clients can awaken at their desired time, bathe or shower when they choose, enjoy meals of their preference, take trips to entertainment venues or outdoor recreation areas that they select, all while accompanied by a caregiver. This model is far superior to and less expensive than living in a residential healthcare facility, and it offers the added benefit of allowing you to continue doing what you enjoy while living in a familiar, comforting environment. This option is also different from a home care agency, where your home care is managed by the agency, rather than by you.

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YourLife Referral Service was founded by Aaron Ackley in 2010. Aaron, a licensed nursing home administrator in New York and Pennsylvania, has over 20-years’ experience in varied senior residential living settings. His extensive background includes executive-level leadership roles in upscale retirement communities, hospital-based facilities and multi-facility nursing home chains. He and his staff have an unwavering commitment to referring to you and your family the area’s best caregivers.

Contact us today to meet personally with our Owner at no cost to review your caregiver
referral options.

Testimonials

Testimonials

Mark P

". . . Aaron was always flexible and concerned with finding the best matches between the caregivers and my aunt. . ."

The Courtney Family

On behalf of my brother and three sisters, I want to thank you and all your home care aides for the compassionate care that was provided to our dad. He truly enjoyed the company of all the aides and felt very comfortable with them in the short time they spent with him. Please thank them on our behalf.

Mark & Mary

We can’t thank you enough for the kindness and care you had given to my mom. It was a very difficult time for us, and you helped to take some of the stress away. You should be very proud of the work you do. You are all very special people and we will never forget you.

Special thank you to Catrice, LaToya & Crystal.

Mark

I want to thank you for all that you did to make my father’s last month's comfortable and well-cared for. I could not thank you enough.
Please pass along thanks to all of your staff & caregivers!

The Murphy Family

Thank you very much for the wonderful care you provided to my mother, in her final weeks. It meant so much to be able to keep her home with your support.

Nancy

I would like to convey the appreciation of our entire family for the wonderful care you provided to our dad, James, in the final months of his life. Prior to working with Your Life, we were using other agencies, and it was a nightmare.

Once we started services with Your Life, everything changed. Your caregivers were amazing. The office staff was wonderful-very patient despite my numerous phone calls asking for modifications to the staffing! You really reduced the stress to our family during this difficult time. Please let me know if you ever would like a reference or a recommendation.
Thank you again!