Customer Service and Exceeding Your Caregiver Expectations

Business: 716-810-9020

Cell: 716-465-6400

FROM CLIENTS

Just want to thank all of you for all the compassion and care [my husband] and I received from the caregiver you referred. It was a pleasure to deal with you under some difficult circumstances.

DONNA N.

We appreciate all that you have done to make our life as comfortable as possible during [my husband’s] rehab. We could not have survived without the help and extra attention from the caregiver you referred.

MRS. L

I want to thank you for your prompt and caring services at our first meeting. I felt confident in your company. The caregiver you referred was super. I will keep YourLife Referral Service always in my mind if someone I know needs your help.

NORMA B.

OTHER TESTIMONIALS

I began working with Aaron Ackley and YourLife Referral Service for caregiver referrals for my home-bound Aunt. In sometimes challenging times during the next nearly three years, the caregivers Aaron and his staff referred consistently provided great care and attention for my Aunt. Daily activities would include any combination of bathing, light housework, creating grocery lists, meal preparation and companionship. Aaron was always flexible and concerned with finding the best matches between the caregivers and my aunt. I found “hands down” the price of obtaining a caregiver referral through YourLife Referral Service to be considerably less than the competition and in fact, the caregivers YourLife Referral Service referred did more for my aunt than the others promised in the area of bathing. I would not hesitate to recommend Aaron and YourLife Referral Service to any other family member or friend in the future. Aaron always heard my needs and was utmost concerned with referring the caregiver who could provide the very best quality service and care for my Aunt.

MARK P.

Nothing but good things to say about YourLife Referral Service. Very professional staff and excellent caregiver referrals. A life changer for my father who was able to regain a portion of his life back, and I was able to gain the confidence that he would always be looked after properly.

HELEN M.

After staying in a nursing home, my dad is home. Still uses a walker but he has wonderful caregivers who come in every day. We were VERY lucky I found the best home healthcare referral service in Erie County, YourLife Referral Service, run by Aaron Ackley. I cannot say enough good things about this man, his staff, or the caregivers they refer. Because of the caregivers, not only has Dad been home and happy for three years…but he just celebrated his 90th birthday.

DORI C.

Thank you for all you’ve done. You have been amazing and a real support knowing we could count on you for excellent caregiver referrals. You spent a lot of time with my mom talking and getting to know her specific needs. I am so touched by you and your ability to ‘open’ people to communicate. I will certainly promote YourLife Referral Service. Know we think you are great.

NANCY O.

Special thanks to…the caregivers referred by YourLife Referral Service, especially Georgianna, who took great care of my husband and the family during this difficult time.

EVELYN G.

A CAREGIVER REFERRED BY YOURLIFE REFERRAL SERVICE CAN HELP YOU LIVE INDEPENDENTLY AND ACHIEVE YOUR GOALS.

WE CAN HELP

Whether you need additional assistance, but wish to stay in your home, or live in a facility and need extra attention, we endeavor to refer screened and credential-verified caregivers who match your expressed preferences and can help with your home-care needs.

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